Privacy for Rental Calls and Website Visits

Handling Information From Visits and Calls

Clovis Portable Restrooms connects callers seeking restroom rentals around Clovis, CA with local service partners in our network. Rental conversations can involve a building site, field crew, public gathering or private celebration. Information from those conversations is handled through the phone services used for the request, while basic website analytics relate to visits to the site.

Calls Are Recorded

Calls to the number displayed here are recorded in full, starting the moment the call connects and continuing until the conversation ends. Staying on the line after connection means you agree to the recording. If you do not agree to being recorded, disconnect at that point.

Information From Rental Conversations

Your telephone number, the call details, the recording and what you share in the conversation make up the call information. A rental discussion may cover the town, the location where units will stand, the occasion, the expected users and the length of use. Details you share about a gate, a farm road or a guest approach also become part of that conversation.

The information you choose to discuss helps communicate the rental request. Keep the conversation focused on the work or gathering and the arrangements you want to discuss. A headcount and a description of the occasion can usually be shared without naming individual guests or workers. Personal details spoken during a call can be part of the recording along with the rental details.

Information From Website Visits

Website visits generate basic analytics information about use of the site. The website has no forms, customer accounts or payment collection. Calling is the way to discuss a rental request. Browsing rental information and speaking about a location are different activities, so the information involved in each is handled through the services used for that activity.

Services That Receive Information

The local service partner handling the call receives information about the rental request. The call-tracking platform also receives call information and recordings through its role in the telephone connection. Analytics and hosting services receive information associated with website use and operation. These services handle information in connection with the functions they perform for the call or website.

Keeping Call Information

Recordings are retained alongside their associated call records for the same retention period. Call data is kept for as long as needed for the purposes associated with the calls. There is no fixed number of days stated here. To ask about information connected with a particular conversation, use the privacy contact and identify the call as clearly as you can.

Privacy Requests and Contact

Send privacy questions or requests to [email protected]. Explain whether your request concerns a call, information you shared about a rental or a website visit. You can identify a call by the telephone number used and the approximate time of the conversation. Keep your message focused on the information needed to describe your request.

You may request an opt-out of the sale or sharing of personal information where applicable state law gives you that right. Send that request to the same privacy address and state the choice you want to exercise. You may also use the address to ask about access, correction or deletion of information connected with your request.